Privacy

At Printgenie we are fully committed to respecting your privacy. The following Privacy Policy has been published to provide a clear and concise outline of how and when personal information is collected, used, stored, and distributed by Printgenie.

Printgenie is bound by the Privacy Act 1988 and the National Privacy Principles set by the Federal Privacy Commissioner. For more information, visit www.privacy.gov.au

Collection and use of personal information

We collect the following information when you knowingly provide it:

• Name
• Email Address
• Company/organisation name and address
• Phone numbers
• Credit card details if applicable

Use of cookies

We may use tracking technologies such as cookies to recognise your browser each time it visits our site, and to track which pages you visit whilst on our site. We use this information to optimize our site and create a better online experience for you.

Cookies are pieces of information that a web site transfers to a computer's hard disk for record keeping purposes. Most web browsers are set to accept tracking technologies such as cookies. These tracking technologies do not themselves personally identify users, although they do identify a user's browser. However, if you do not wish to receive any cookies, you may set your browser to refuse them.

How we use your information

Printgenie uses your information to better understand your needs and provide you with better service. Specifically, Printgenie uses personal information:

• To complete a transaction.
• To enhance your customer experience.
• For planning, product development or research purposes.

Disclosure of personal information

We will only send personal information about you to other organisations when:

• We have your consent to share the information;
• We need to share your information in order to provide the product or service you have requested;
• We are required or authorised by law to disclose the information.

Such information remains under Printgenie’s custodianship at all times and the agents involved are bound by specific confidentiality and non–disclosure agreements.

Third–party web sites

Links to third party web sites on Printgenie are provided solely as a convenience to you. If you use these links, you will leave Printgenie’s site. Printgenie is not responsible for any of these sites, their content or their usage of your personal information.

Security

When purchasing from Printgenie your financial details are passed through a secure server using the latest 128/256-bit SSL (secure sockets layer) encryption technology. 128/256-bit SSL encryption is approximated to take at least one trillion years to break, and is the industry standard. If you have any questions regarding our privacy policy, please contact our customer support centre.

Changes to this statement

Printgenie may make changes to this Privacy Policy from time to time for any reason.

Contact

For any further queries relating to your personal details or Printgenie’s Privacy Policy please contact our office on the details below:

Privacy Officer
Printgenie
E-mail: admin@printgenie.com.au